Shipping policy

 

At YEVELL, we aim to deliver your order quickly and reliably.

 

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has been shipped.

 

Shipping Time

Standard shipping within the United States typically takes 3–7 business days, depending on your location.

 

Shipping Rates

Complimentary standard shipping is available on all orders within the contiguous United States. Shipping rates for Alaska and Hawaii are calculated at checkout.

 

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 24 hours for tracking information to update.

 

Shipping Delays

While we strive to meet estimated delivery times, delays may occur due to carrier issues, weather conditions, or other factors beyond our control.

YEVELL is not responsible for shipping delays once the order has been handed over to the carrier.

 

Incorrect Address

YEVELL is not responsible for delivery issues resulting from an incorrect or incomplete shipping address provided at checkout.

 

Packages Marked as Delivered

If your package is marked as delivered but cannot be located, please check around the delivery location, with household members or neighbors, and contact the carrier directly for additional delivery information.

YEVELL is not responsible for packages confirmed by the carrier as delivered to the shipping address provided at checkout.

 

Contact

If you have any questions regarding shipping, please contact us at:

support@yevell.com